FREE Shipping on all orders over $150

Frequently Asked Questions

Should I create an account?

An Account lets you save time when you shop online, but you do not have to create one to make a purchase. If you choose to create an account, we will store all the information necessary to simplify your orders in the future. (Our website's Privacy Policy explains how such information may be collected and used.) When you sign in to your Account, you will be able to see your saved shipping and billing addresses, and your secure payment information.

Checkout 
When you have finished adding items to your shopping bag, you can proceed to "Checkout". If you want to make any changes before you complete your order, just update your  Cart by clicking on the "Change" button for that item or enter a new quantity, then click "Proceed to Checkout".
What's My Order Status?
After you place an order on primeandpeachy.com, we will send you two emails:
  • The first email confirms that your order has been received.
  • The second email confirms your order has shipped.
You may check the current status of the order by clicking on the order number that appears in these emails. You can also easily recieve real time order information by clicking the Track Orders text beneath the Order Tracking heading at the bottom of the web page. Please allow up to 24 hours for shipping information to be updated.
Return Policy 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items: 
Gift cardsTo complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the address listed on the packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@primeandpeachy.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@primeandpeachy.com and send your item to: 245 North Highland Ave STE 230 #165, Atlanta, Georgia 30307 United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you via postal mail or email.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 245 North Highland Ave STE 230 #W165, Atlanta, Georgia 30307
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Policy
We work with manufacturers all over the world to offer quality clothing and accessories. All of our apparel is made to order to insure that our products are ethically sourced and ethically made, while reducing waste.
Shipment to P.O. boxes or APO/FPO addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Items that require a signature upon delivery are not deliverable to P.O. boxes and APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
If you received your order damaged, please save all packaging materials and damaged goods in the condition you received them, in order to provide photos so that your claim may be processed in a timely manner. Refer to our Returns Policy for additional instructions on our returns process.
We currently ship to all FedEX verifiable and deliverable international addresses. Additional shipping costs may apply. Message us for International Rates.
Sizing Chart
Not sure which size to order? Click on our size chart located above the product image on the product page to see how our sizes correspond to your body measurements. We also give tips on how to measure.
How to Measure
  • For the best fit, measure over the undergarments you'll be wearing. Stand with your feet approximately 12" apart.
  • Bust: Measure around the chest at the fullest part of the bust. The tape should be held securely around the body but not tight.
  • Natural Waist: Measure around your waist at the narrowest part. The tape should be held securely around the body but not tight.